Salon Policies | Booking, Cancellations & Appointments

Bookings, payments and cancellations

Appointments

Book in advance to secure your spot!

Deposit

I kindly ask for a £10 deposit. This deposit is non-refundable.

Cancellation Policy

Please give at least 24-hour notice if you need to schedule.

Payments

Cash or card accepted. I can also charge the card on file whiever works best! Remaining balance due at the time of service needs to be paid BEFORE leaving the salon.

Patch tests

If you are a new client you will need to complete a patch tests. If you do not come in at least 24 hours before your appointment, your deposit will not be refunded and the appointment will not go ahead. The remaining balance must also be paid.

Late Policy

This is so important as being late can have a knock-on affect for the rest of my day! Please try and give yourself plenty of time for your appointment depending on any roadworks in the area/weather conditions/traffic that can impact your appointment time.

I offer a 15 minute grace period. If you arrive out of the 15 minute grace period the appointment is automatically cancelled and the remaining balance is still due. This is classified as a last minute cancellation!